We offer International Shipping to selected regions & generally ship to many international locations. However, this is subject to change at any time and for any reason. If we are unable to ship to your country, we will promptly cancel your order and issue a refund.
Shipping charges for your order will be calculated and displayed at checkout.
The estimated delivery time may differ depending on when and how you buy our products. Delivery for orders in Chennai will be 24 working hours. The delivery for other regional areas will be 5 - 7 working days. A working day does not include Sundays.
We accept payment by net-banking, credit card, debit card and UPI payments.
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
No, An account is not required to place an order. If you require our special services and discounts on your future purchases, creating an account is advisable.
We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.
Health Basket offers replacement guarantee for all products sold on healthbasketonline.com under certain conditions which are mentioned below. Customers who notify us of any damage or defect within 24 hours from the date of receipt of delivery of the products.
In case customer fails to inform Health Basket within the stipulated time frame, Health Basket reserves the right to accept or reject such request at its discretion. Health Basket will replace the defective product with a brand new product at no extra cost.
Health Basket will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.